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My profile

First adjust personal settings in My profile to get started with the system. Click the photo profile on the upper toolbar  → My profile to go to My profile.

First make sure that you use a convenient interface language as other clinic settings are related to the language selected by a clinic owner in the virtual space upon the clinic creation.

The following personal parameters for Cliniccards can be set or changed in the user personal account:

  • Name, last name
  • Phone number

  • Two-factor authentication

    The Two-factor authentication option allows you to set up an additional level of protection for your user profile. The option is activated on an optional basis.

    In Cliniccards, two-factor authentication is activated using the Google Authenticator application. 

    Install Google Authenticator on your smartphone and activate it. With this type of two-factor authentication, the confirmation code for logging into Cliniccards will be available to you in the Google Authenticator application. Use the more detailed instructions when activating this type of authentication.

  • Interface language is an option aimed to change a user interface language. Please note that changing of the interface language does not result in changing of the language of the price list, created document and diagnosis templates.
  • Email notifications

Notifications in Cliniccards are notifications about new comments in the patient treatment history available to a user.

Activate the switch to receive notifications about new comments in the treatment history to the email provided by the user for registration in Cliniccards.

The only possible way to change a user email address provided for registration is to contact our technical support personally. Important: a new email shall be the one that has never been registered in Cliniccards. Email notifications are sent no more than once in 30 minutes.

Main clinic is a space used to store patient cards shared to the user by other specialists by default

If the clinic where you work gives you access to the patient's card, the card is stored in this clinic's space by default. If you are not an employee of the clinic that shares the card, the card will be stored in either My space or the selected clinic.

Connected accounts. There are several login options available in Cliniccards:

  • Sign in using login and password;
  • Sign in using Google Account;

The option for sign-in using login and password is available to all users by default. A user may additionally activate sign-in using Google Account.

Please note that a user is able to log in his/her account using any device where his/her account is authorized without any password confirmation when Google authorization option is activated.

Notification settings

Notifications in Cliniccards are notifications about new comments in a patient treatment history available to a user.

The option enables the setting of displaying messages to users as it is convenient if you are a participant of several clinics.

The following parameters are available for the notification settings:

  • Receive all notifications. In this case you receive all notifications from any patient treatment history available to you (you receive all notifications about new comments in all patient treatment history records of the clinic if you have access to all clinic patients);
  • Receive only if you are tagged. In this case you receive notifications about comments to the patient treatment history where you are tagged with @ character;

Herewith, you cannot restrict the receiving of the  messages from the user's personal space, where the patient cards shared to you by the specialist of other clinics are stored.