Automated SMS messaging

Using automated SMS messaging allows you to provide a relatively higher level of service to your patients, as SMS messages can help you increase attendance and significantly reduce the workload of clinic administrators. With Cliniccards, you can use SMS messaging to:

• remind patients of scheduled appointments and receive appointment confirmations from patients;
• automate holiday greetings;
• create mass SMS mailings with special offers and discounts;
• invite patients for check-ups or follow-up visits after certain procedures.

To connect the SMS messaging service to the clinic and work with it optimally, you need to:

1. Select the optimal Message delivery option for sending SMS messages and complete its synchronization with Cliniccards. These can be the following SMS messaging services:
   • TimelinesAI (sending messages via WhatsApp);
   • TCG Telecom (for clinics located in Lithuania).
2. Set up Message templates that the system will automatically send to patients.
3. Check and monitor Sent messages as needed.
4. Create mass SMS message mailings. With automated messaging to your patient database, you can draw attention to specific products and services or tell your clinic's customers about special offers.